DO YOU DO INTERNATIONAL SHIPPING?
Yes, we do! We ship them from Lisbon, through a fast courier.
HOW MUCH IS SHIPPING?
Portugal: FREE SHIPPING
Europe: FREE SHIPPING
International orders: FREE SHIPPING
IS THE MERCHANDISE SHIPPED TO THE POSTAL SAME DAY OF THE PURCHASE ON THE SITE?
We will ship the next business day!
Portugal takes about 24 - 48 hours,
for Europe up to 4-5 business days,
for the United States up to 5 - 7 business days,
and rest of the World up to 8 - 10 business days.
CAN I ORDER TO DELIVER TO ANOTHER ADDRESS?
Yes, you can. Just fill out the address you would like to send in the 1st form and then for the billing address it will be asked after if you would like to change.
WHERE IS MY TRACKING NUMBER?
Tracking numbers will be provided in 1-2 business days after purchase. You will receive a shipping confirmation email.
CAN I CHANGE?
Yes. We have a 30 days trial policy! A deadline of up to 30 days for the exchange or full refund with no costs and free shipping on the return.
WHAT IS YOUR POLICY ON REFUNDS?
100% Satisfaction Guarantee - We want to provide you with a risk-free shopping experience.
We trust our customers to not take advantage of us on this offer, therefore If at any time within 30 days of receiving your offer you are not satisfied, we will refund your money.
DO YOU DO PRESCRIPTION LENSES?
We don’t do prescription lenses at this time, but we look forward to working with prescriptions in the near future.
HOW DO I CONTACT YOU?
Feel free to shoot us a message to email@example.com
Thank you for reading and understanding our FAQ page :)