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Warranty

360 DEGREE (ONE-YEAR) GUARANTEE & LIFETIME GUARANTEE ON BROKEN LENSES!

Joplins provides a one-year contractual warranty for all of its products and a lifetime guarantee on broken lenses.

Guarantee certificate

This product is guaranteed for 12 months against defects or manufacturing defects ascertained by our Technical Assistance. The defect or defect of manufacture, if found, will entail free replacement of the frame or defective part of the frame or send you a new Joplins.

Broken lenses are lifetime guaranteed since we consider our lenses are unbreakable.

The warranty does not cover:

The defects on the frames resulting from accidents (knocking, knocking, etc.), improper or abusive use of the frame and changes, repairs or manipulations performed by unauthorized persons.

Scratched lenses are considered to be a consequence of improper use of the product (s) by Customer and its repair/replacement is not covered under warranty. It is therefore important that the customer check the product (s) at the time of delivery.